General Delivery Info
- At Ergo Furniture, we aim to make delivery simple, fast, and transparent.
- All orders are processed within 24 hours (excluding weekends and bank holidays).
- All deliveries are completely free to UK mainland addresses.
- For the most accurate delivery estimate, please refer to the information displayed on each product page.
- If an item is in stock and ordered before 12:00pm, we aim for delivery within 24–48 hours.
- Some products may have a longer lead time depending on stock availability. This will always be clearly shown on the product page.
- Weekend & Bank Holiday Orders:
Orders placed on weekends or UK bank holidays will be dispatched on the next working day.
Delivery Instructions:
If you have any additional delivery requirements, please leave a note during checkout, and we will do our best to accommodate them.
Delivery Locations
Do you deliver outside of the UK?
Do you deliver outside of the UK?
We currently deliver to the United Kingdom only.
Can you deliver to Non-Mainland UK isles & Northern Ireland?
Can you deliver to Non-Mainland UK isles & Northern Ireland?
We can deliver to all non-mainland UK islands as well N. Ireland. Please be aware that additional charges apply and should be selected at checkout. Additionals charges will apply to offshore domestic regions including: Channel islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands & N.Ireland.
Can you deliver to PO Boxes?
Can you deliver to PO Boxes?
Unfortunately, we are unable to deliver to PO Box addresses.
Parcel Information
Can I track my parcel?
Can I track my parcel?
Certainly. We will be in contact via email that will provide you with tracking information so you can see where your parcel is.
How many packages will my height-adjustable desk arrive in?
How many packages will my height-adjustable desk arrive in?
Your height-adjustable desk will typically arrive in 3–4 separate parcels, which may include:
Desktop(s)
Frame
Electronics and control components
If you have added accessories to your order, your delivery may arrive in additional parcels. Parcels may be delivered separately depending on the courier's logistics.
Why have I only received 1 parcel even though I ordered 2 items?
Why have I only received 1 parcel even though I ordered 2 items?
Please note that, depending on products & brands, these may be shipped at slightly different times and may differ slightly in arrival times. Any queries on this, please email/contact support.
Are the parcels heavy?
Are the parcels heavy?
This obviously depends on the nature of the contents, & depending on the ordered items. Shipping weight can be found on the specifications tab for each product
Delivery Times
Do you offer AM/PM Delivery?
Do you offer AM/PM Delivery?
Yes we do! Please select this option at checkout
What time of day do the parcels typically come?
What time of day do the parcels typically come?
We are unable to offer a specific window unless you have selected AM/PM delivery. You can track you parcel via the email information.